Frequently Asked Questions

Find answers to the most popular questions about our services

A. Website Development

The timeline depends on the project's complexity: a single-page website (Landing Page) – 7–10 days, a corporate website – 14–21 days, an online store – 21–30 days. We discuss the exact deadlines after analyzing your requirements.
Yes, we create unique designs tailored to your brand and needs. Our team develops the design from scratch, taking into account your target audience, corporate style, and business specifics.
Yes, minor changes are possible during the development phase. We show intermediate results and collect your feedback. Significant changes may affect the project timeline and cost, which we will certainly communicate in advance.
The cost depends on the domain type and hosting specifications. .com.ua domains usually cost 200–500 UAH per year, international domains (.com, .net) – 300–800 UAH per year. Hosting can cost from 150 UAH per month for simple websites up to several thousand hryvnias for powerful online stores. We will select the optimal option for your budget and needs.
Yes, minor changes are possible during the development phase. We show intermediate results and collect your feedback. Significant changes may affect the project timeline and cost, which we will certainly communicate in advance.

B. Payment and Cost

The cost depends on the functionality and design. We provide a free consultation and cost calculation after discussing the project details.
We work according to the scheme: 20% prepayment upon signing the contract and 80% after the completion of work. Phased financing is possible for large projects. We accept payment by card.
Yes, we offer phased payments. Usually, this is 20% prepayment and 80% upon completion of work. For large projects, it is possible to divide the payment into 3–4 stages according to the development phases.
The cost includes: design development, layout (front-end development), programming, basic SEO setup, adaptation for mobile devices, testing, and a user manual. Domain and hosting are paid for separately.
The main costs are the domain (from 300 UAH/year) and hosting (from 1200 UAH/year). Technical support is provided free of charge for 1 month. Further support and updates are paid for separately by arrangement.

C. Technical Support and Hosting

Contact us immediately via phone or email. We will promptly diagnose and fix the problem. In most cases, issues are resolved within 2-4 hours. Critical problems are resolved on a priority basis.
• .com / .ua Domain — from 300–800 UAH/year • Hosting for a simple website — from 100 UAH/month (or 1200 UAH/year) • Hosting for an online store — from 250–400 UAH/month (or 3000–5000 UAH/year) 💡 We will help you choose the optimal plan for your project so that the website works quickly and stably without unnecessary costs.
Yes, we provide free technical support: 1 month for a Landing Page, 3 months for a corporate website, and 6 months for an online store. We also offer paid packages for further website maintenance and development.
Yes, we can take over the technical maintenance of the domain and hosting. We remind you about renewal deadlines, assist with payment, and resolve technical issues. This is convenient for clients who do not want to deal with technical details.
Yes, technically it is possible, but it requires certain knowledge. We provide instructions and help with migration free of charge during the warranty period. Independent migration includes: creating a backup, setting up the new hosting, and transferring files and the database. If necessary, we perform the migration for a separate fee.
Absolutely! We help select reliable hosting tailored to your website's needs, register the domain, and perform full setup. We can also host the website on our platform with guaranteed technical support.
Yes, the domain can be used with any hosting. It's like moving to a new house—you can keep the same address but live in a different place. The process is called website migration and involves transferring the website files to a new server and changing the DNS settings. We provide free migration services for our clients.
Hosting is a service for placing your website on a special server that works 24/7 and is connected to the internet. When you create a website, all its files (texts, images, code) need to be stored somewhere so users can view them. The hosting provider offers powerful computers (servers) with high-speed internet that ensure your website is accessible to visitors at all times.

D. SEO and Marketing

Google sees your site within 2–3 days ✅ • However, reaching the TOP rankings for key queries takes 3–6 months.
Yes, we provide comprehensive SEO promotion services: competitor analysis, keyword selection, content optimization, technical SEO, and Google Ads setup. Promotion is a long-term process with guaranteed results.
Yes, basic SEO is included in the cost: setting up meta tags, structured markup, optimization of loading speed, and adaptation for mobile devices. For full-scale promotion, we offer separate SEO packages.

E. Content and Site Management

Yes, we provide free training on working with the management system after the website is launched. We show how to add news, change texts, upload photos, and create pages. We provide video instructions and written manuals. Additional consultations are available as part of technical support.
Yes, through the administration panel, you will be able to create new pages, edit existing ones, and add products to the catalog. The system is intuitive and does not require technical skills. We provide training if needed.
Yes, our team can write all the texts for the website: the homepage, about the company, service descriptions, and blog articles. We create texts considering SEO requirements and your target audience. Copywriting is ordered separately.
Yes, we develop websites with a user-friendly Content Management System (CMS). After the project handover, we provide training on working with the admin panel. You will be able to independently add news, change texts, and upload photos.

F. Mobile Devices and Design

Yes, the design can be updated. Minor changes (colors, fonts, photos) are implemented quickly. A radical redesign requires more time and additional costs. We recommend planning design changes in advance.
Absolutely! All our websites are created with responsive design and display correctly on computers, tablets, and smartphones. We conduct testing on various devices before project handover.

G. Security and Backups

Yes, we install basic protection: an SSL certificate, spam protection, and regular security updates. For enhanced protection, we recommend additional services: security monitoring, advanced firewall, and daily backups.
Yes, the hosting service makes automatic weekly backups. For critically important projects, we set up daily backups and storage in multiple locations. We can quickly restore the website in case of any issues.
An SSL certificate encrypts data transmission between the website and users. It is mandatory for online stores and websites with forms. Google prefers sites with SSL. We include a free SSL certificate in all projects.

H. Additional Services and Integrations

Yes, we connect various chat systems: Telegram, Viber, WhatsApp, and live chat with an operator. Chat helps to quickly answer customer questions and increases conversion. Setup takes 1–2 days after the website launch.
Yes, we connect Google Analytics, Google Search Console, and other analytics systems. This allows tracking traffic, user behavior, and advertising effectiveness. We set up reports and provide training on analyzing statistics for website and marketing optimization.

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